tkbate Privacy Policy

tkbate collects personal data through several channels during the normal operation of the platform. The categories of data we collect and the specific items within each category are described below.

1.1 Registration Data

When you create a tkbate account, we collect the information you provide directly during the registration process. This includes your full name, date of birth, Bangladesh mobile number, chosen username, and any additional information requested as part of our know-your-customer (KYC) process. Providing accurate registration data is a condition of account creation and continued use of the platform.

1.2 Identity Verification Data

To comply with our obligations regarding age verification, anti-money laundering, and fraud prevention, tkbate may request and collect copies of official identity documents. These may include a National Identity Card (NID), passport, or driver's licence. Where source-of-funds verification is required, we may also request bank statements or payment records. This data is handled with heightened care and is stored in encrypted form.

1.3 Financial Transaction Data

tkbate records all deposit and withdrawal transactions conducted through your account. This includes the transaction amount in BDT, the payment method used (e.g., bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank), the transaction timestamp, and the transaction reference number supplied by the payment provider. We do not store full payment account credentials — for mobile wallet transactions, only the registered mobile number associated with your wallet is recorded.

1.4 Gaming Activity Data

We log all gaming and betting activity conducted through your tkbate account. This includes bets placed, game sessions initiated, cricket markets wagered on, slot rounds played, live casino sessions entered, win/loss outcomes, bonus usage, and wagering progress. This data is used for account management, dispute resolution, responsible gaming monitoring, and platform improvement.

1.5 Technical and Device Data

1.6 Communications Data

When you contact tkbate via email at [email protected] or through any on-platform messaging facility, we retain the content of those communications, including your contact details and the full correspondence history. This record is maintained for quality assurance, dispute resolution, and regulatory audit purposes.

1.7 Data You Do Not Need to Provide

tkbate does not require and does not request sensitive personal data categories such as racial or ethnic origin, political opinions, religious beliefs, biometric data (other than for specific document-based identity verification), or health data unrelated to responsible gaming requests. Please do not submit data of this nature unless specifically requested as part of a verified process.

tkbate processes your personal data only for lawful purposes and only to the extent necessary to fulfil those purposes. The following table sets out the primary purposes for which we use your data and the legal basis for each.

Marketing Communications: tkbate may send you promotional communications about bonuses, seasonal offers (such as BPL promotions, Eid offers, or Pohela Boishakh specials), and platform updates. These communications are sent only where you have opted in during registration or subsequently, or where tkbate has a legitimate interest in contacting existing players about materially similar services. You may opt out of marketing communications at any time by contacting [email protected]. Opting out of marketing does not affect essential account and transactional communications.

tkbate does not sell your personal data. We share your data only in the limited circumstances described below, and only with parties that are bound by appropriate confidentiality and data protection obligations.

• Payment Processors: To process your deposits and withdrawals, we share the minimum necessary transaction data with your chosen payment provider — bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, or Sonali Bank. Each provider operates under its own privacy policy and applicable Bangladesh banking regulations.
• Game and Content Providers: Licensed game studios such as Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, and Spribe receive session-level data (a pseudonymous session token and stake/outcome data) to facilitate game play and settle game rounds. These providers do not receive your full personal profile.
• Identity Verification Services: Where tkbate uses a third-party KYC or document verification service to check your identity documents, your submitted documents and personal details will be shared with that service for the duration of the verification process.
• Legal and Regulatory Authorities: tkbate may disclose your personal data to law enforcement agencies, financial intelligence units, courts, or other regulatory bodies where required by applicable Bangladesh law, a valid court order, or where we believe disclosure is necessary to prevent fraud or protect the safety of users or third parties.
• Affiliated Companies: tkbate may share data within its corporate group for internal administrative, compliance, or technical support purposes. All group entities are bound by data protection standards consistent with this policy.
• Business Transfers: In the event of a merger, acquisition, restructuring, or sale of assets involving tkbate, your personal data may be transferred to the acquiring or successor entity. You will be notified of any such transfer via platform notification or email before it takes effect.

tkbate.club uses cookies and similar tracking technologies to operate the platform, maintain your session, remember your preferences, and analyse how the site is used. The following categories of cookies are in use on this site.

Managing Cookies: You can control which non-essential cookies are stored on your device by adjusting your browser settings. Most modern browsers allow you to block or delete cookies, or to be notified when a cookie is set. Please note that disabling functional cookies may affect your user experience on tkbate.club — for example, your session may not persist across page loads without essential cookies being active.

Third-Party Tracking: Some game providers and analytics tools integrated into the tkbate platform may set their own cookies on your device. tkbate does not control the cookie practices of third-party providers. We recommend reviewing the privacy policies of any game studio whose content you engage with if you have concerns about their independent tracking practices.

Do Not Track: tkbate acknowledges Do Not Track (DNT) browser signals. Where a DNT signal is received, tkbate will disable non-essential analytics and marketing cookies for that session. Essential cookies remain active regardless of DNT status.

tkbate retains personal data for as long as is necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. The standard retention periods applicable to key data categories are set out below.

Upon expiry of the applicable retention period, personal data is either securely and permanently deleted from our systems, or anonymised such that it can no longer be linked to any individual. Anonymised aggregate data (e.g., platform usage statistics) may be retained indefinitely for business analytics purposes.

Where you request account closure and the deletion of your personal data, tkbate will action that request subject to any overriding legal obligations to retain specific data categories for defined periods as outlined in the table above. You will be informed if any portion of your data must be retained beyond your closure request and the reason for that retention.

tkbate implements a layered approach to information security designed to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Our security measures include the following.

• Transport Encryption: All data exchanged between your browser and tkbate.club is encrypted using TLS 1.2 or higher. Our SSL certificate is maintained and renewed on a rolling basis to ensure continuous protection.
• Data-at-Rest Encryption: Sensitive personal data stored in tkbate's databases — including identity documents, payment references, and account credentials — is encrypted at rest using industry-standard encryption algorithms.
• Access Controls: Access to personal data within tkbate's internal systems is restricted on a strict need-to-know basis. Staff members are granted access only to the data categories required for their specific role. All internal access is logged and subject to periodic audit.
• Password Hashing: Account passwords are never stored in plain text. tkbate uses a strong one-way hashing algorithm to store password credentials. Even tkbate staff cannot retrieve your password — only a password reset is possible if credentials are lost.
• Fraud Detection Systems: Automated monitoring systems scan for unusual login patterns, suspicious transaction sequences, and other indicators of account compromise. Alerts generated by these systems are reviewed by the tkbate security team.
• Incident Response: In the event of a confirmed personal data breach that is likely to result in risk to your rights or freedoms, tkbate will notify affected players without undue delay and will take all appropriate steps to contain and remediate the incident.

As a tkbate player, you hold specific rights in relation to the personal data we hold about you. These rights are summarised below. To exercise any of them, contact us at [email protected] with your registered mobile number and a clear description of your request. tkbate will respond within a reasonable period and at no charge for standard requests.

8.1 Changes to This Policy

tkbate reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform functionality. Where changes are material — affecting how your data is collected, used, or shared — we will provide at least 14 days' notice via a platform notification or email to your registered address before the updated policy takes effect. The effective date at the top of this document will be updated accordingly. Your continued use of tkbate.club after the updated policy takes effect constitutes your acceptance of the revised terms.

8.2 Minor Clarifications

Non-material updates — such as corrections to spelling, formatting improvements, or clarifications that do not change the substantive meaning of any provision — may be made without advance notice. The effective date will be updated to reflect any such revision.

8.3 Contacting tkbate About Privacy

For any questions, concerns, or requests related to this Privacy Policy or to the personal data tkbate holds about you, please contact us at:

8.4 Governing Language

This Privacy Policy is issued in English. In the event of any inconsistency between the English version of this policy and any translated version, the English version shall prevail in all respects.

8.5 Minors

tkbate is an adult-only platform. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that a registered account belongs to a person under 18, the account will be closed immediately and any personal data associated with that account will be deleted in accordance with our retention policy and applicable law. Parents or guardians who believe a minor has registered on tkbate should contact [email protected] immediately. 18+ only.